Cyber Sunshine Labs

Cyber Sunshine Labs provides comprehensive IT solutions tailored for homes and businesses in Rochester, NY, and the surrounding areas. We specialize in repairing and upgrading most Microsoft, Android or Chrome devices as well as data security, search engine optimization (SEO), disaster preparedness and consulting. For clients across the U.S. and parts of Canada, we offer a convenient mail-in repair service, ensuring access to expert care no matter your location.

From our easy-to-navigate website to our transparent and upfront pricing, our values of simplicity, affordability and efficiency are at the core of our business. We believe in making technology accessible and straightforward, ensuring that our clients receive the best service with no hidden surprises.

We craft customized solutions to tackle your digital challenges with precision and impact. Whether protecting critical business data or preserving irreplaceable family memories, Cyber Sunshine Labs will create a tailored solution to meet any digital need!

Why Choose Cyber Sunshine Labs:

Affordable Pricing, No Hidden Fees
At Cyber Sunshine Labs, transparency is at the heart of our pricing. We offer straightforward estimates with no hidden fees, so you know exactly what to expect. We’ll never charge for simple diagnostics, repair estimates, or repairs covered by a manufacturer’s warranty—just affordable, honest service every time.
Experienced IT Technicians
Our technicians bring an average of 15 years of experience in hardware repairs and IT troubleshooting. With a wealth of expertise, we’re equipped to tackle complex repairs and provide post-sale support whenever you need it. Whether you’re facing a hardware issue or seeking guidance, our team is here to help.
Fast & Reliable Service
From emergency IT support to routine repairs, we know that fast, dependable service is crucial to minimizing downtime. Our technicians focus on accurate troubleshooting and efficient repairs, helping you get back to business or your personal life with minimal disruption.
Mail-In Repair: U.S. & Canada
Proudly located in Upstate New York, we’re excited to serve clients across the U.S. and Canada through our convenient mail-in repair service. Wherever you are, reliable tech support is just a quick shipment away.
Secure & Convenient Payment Options
We offer secure payment options for your convenience and peace of mind. With most major credit cards, checks, cash, and PayPal accepted, our easy-to-use, secure payment portals process transactions quickly.
Service & Repair Guarantee
Your satisfaction is our top priority. Every service, repair or upgrade comes with a written guarantee, giving you confidence that you’ll receive effective, long-lasting and dependable solutions for your IT needs.
24/7 Support
Our dedicated support team is available around the clock. Contact us any time by emailing Support@CybersunshineLabs.com or through our helpdesk at (585) 201-8756. We're here to ensure you always have the support you need, whenever and wherever you need it.

B.I.T.S.

Our Core Values:

B – Balanced Approach: We provide a service that strikes the perfect balance between cost and longevity. Our goal is to provide solutions that deliver exceptional value by focusing on long-lasting durability and ease-of-use.

I – Integrity First: We stand by our commitment to transparency and honesty by offering a written guarantee on all hardware and repair services. This written assurance provides our customers peace of mind in trusting the quality of our work and the reliability of the parts we use.

T – Trustworthy Service : We are dedicated to building trust with our customers by never charging for simple diagnostics, repair estimates, or repairs covered by a manufacturer’s warranty. Our commitment extends to our cost structure, making sure all costs are clear and transparent.

S – Streamlined Solutions: We understand that time is valuable, which is why we focus on providing efficient and effective solutions. Our streamlined approach ensures that repairs are completed promptly, minimizing downtime and maximizing productivity.

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